Relationships Matter.

The benefits environment is changing and with that, your client’s needs. Responsive service, measurably effective, and globally delivered, LifeMatters provides the expertise you can trust and the flawless service your clients deserve.


LifeMatters is Empathia's service line dedicated to employee wellbeing. See Our Offerings


The benefits landscape may be changing but the bedrock is still the same: relationships. At LifeMatters, we know what it takes to build them. With over 30 years in the business, we know that you and your clients value responsiveness, reliability, and results. From the spectrum of our workplace productivity and safety services to our outstanding account management team, LifeMatters is committed to helping you deliver value to your clients.

"Our Account Manager is GREAT, always proactive, and on top of any situation that occurs."

-Karrie Hillestad, Manager, Human Resources, Manufacturing Company


Reliable performance you can count on. With over 92% of client companies recommending our EAP services, LifeMatters offers a flexible range of services, proven performance and trusted experience.



We know that one size does not fit all. LifeMatters offers you the flexibility to tailor your program. Whether you want to go global, nurture well-being, boost productivity or improve workplace safety – we can help you achieve your objective. All of the services offered by LifeMatters integrate seamlessly to simplify program management while also improving outcomes.

Service. The Same Experience in Every Language.

LifeMatters Global shares quality principles and practices across the globe. These practices ensure a consistent experience, seamless delivery of services and consistent outcome measures with customized promotional collateral to ensure that regional dialects and cultural nuances are respected.

Spectrum of Services

From emotional and family counseling to geriatric care management and financial counseling, we offer a wide array of employee assistance program services. Our broad EAP offerings are coupled with something more, convenience. LifeMatters supports a variety of delivery platforms such as video counseling* , smart phone apps and interactive training programs. Learn more by contacting one of our Business Development Representatives today.

*Access options in California differ. Contact your Business Development Representative to learn more.

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