LifeMatters is Empathia's service line dedicated to employee wellbeing. See Our Offerings
BECAUSE RELATIONSHIPS MATTER
The benefits environment is changing and with that, your client's needs. Responsive service, measurably effective, and globally delivered, Lifematters provides the expertise you can trust and the fail-safe service your clients deserve.
BECAUSE RESULTS MATTER
Lifematters is proven to improve presenteeism by 30%, life satisfaction by 34%, absenteeism by 45%, and work engagement by 13% for members who used the program. Effective and highly responsive, our programs deliver solutions 24/7 to meet the spectrum of life matters through brief counseling, workplace consultations, work/life resources, and community referrals and information.
BECAUSE SOLUTIONS MATTER
Learn about the most up-to-date practices in domestic and global EAP and work/life services through our Solutions Center, featuring highly researched thought leadership and information to help you make the most of your EAP program.
LifeMatters is an industry leading Employee Assistance Program (EAP) and work/life solution that empowers your employees and their family members to meet life's challenges, great or small.
More aggressive about quality than market share, we use evidence-based practices from the behavioral sciences to maintain and enhance our reputation as a quality leader in the standalone EAP field.
34% Improvement in Life Satisfaction
13% Improvement in Work Engagement
30% Less Presenteeism
45% Less Absenteeism
18% Less Workplace Distress
There is a 22.2% increase in revenues among companies with happy employees.
Source: 2014 Fortune 100 Best Companies to Work For
*Source: Research Report 2015, Does Company Culture Pay Off? Analyzing Stock Performance of "Best Places to Work" Companies; Andrew Chamberlain, Ph.D., Chief Economist; Glassdoor
Offering a consistent worldwide experience 24/7 with access to over 100,000 credentialed providers.
LifeMatters Global is dedicated to helping:
3.2m individuals improve their wellbeing
2,300+ organizations improve productivity and safety.
Our always on-call call center boasts top performance metrics in the EAP industry.
No auto attendant, no page out to an on-call person, and no limits on numbers or length of calls.
We provide care across multiple channels including live encrypted chat, video counseling and smartphone Apps.
We not only have programs tailored for employees, we also offer management consultation/coaching service to field a wide array of employer requests, including elevated risk and high profile situations.
We validate outcomes scientifically, tracking behavioral improvements in EAP users, and providing you with a snapshot of how well the program is advancing the well being of your workforce.
We offer a worldwide EAP offering, LifeMatters Global, that provides culturally nuanced services that are consistently delivered across six continents, and provides 24/7 access in local languages.